Customer Support
Get in Touch
Got a question about your order, or just want to know more about our mystery packs? We'd love to hear from you — we aim to reply within 24 hours.
Response Time
We aim to reply to all queries within 24 hours on working days.
Order Queries
Have your order number handy and we can look into it straight away.
Returns
Not happy? We'll sort it. Get in touch within 30 days of receiving your order.
Bulk Orders
Looking for party bags or wholesale? We'd love to chat about bulk pricing.